MHRE211D Performance management



• Understand the elements of an effective, integrated system for performance and development as key to achieving effectiveness and efficiency in the organization

• Developing a vision for the HRM as a managerial process

• Understanding the HRM schemes

• Develop the skills to work with different methods and tools for HRM

• Analyze the factors that influence the process of HRM

• Understand and implement processes for collecting feedback

• Understand the importance of "SMART" goals (goals that are specific, measurable, achievable, relevant and aligned) to achieve performance excellence

• Identify and analyze "best practices" for dealing with "challenging situations" in the context of performance management activities

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Human Resources Management and Development (in English) Distance Learning


Assoc. Prof. Elmira Bancheva, PhD

Course Description:


Students who successfully complete the course:

1) know:

• What is the overall management of work performance as a structured approach that includes all aspects of the organization - purpose and responsibility of managers and employees, measuring the success of the organization, individual objectives and personal development plans, review of the work .

2) can

Upon successful completion of the course students should be able:

•Improve the effectiveness of organizations by linking individual performance with the business goals.

• encourage open dialogue and build better relationships.

• recognize and demonstrate clear responsibilities for execution of work in line with company strategy

• effectively manage poor performance

• provide opportunities for efficiency and consistency in the work of building team spirit

• clarify expectations of employees - enabling to establish future goals.

• identify career paths and encourage job satisfaction

• create conditions for retaining talent and demonstrate loyalty on the basis of demonstrated competences and results

Students should have knowledge and/ or skills in:

• English reading/ writing skills

• Computer skills (text-processing, worksheets, Internet and e-mail).


Types of Courses:

Language of teaching:



Main resource:

• Bancheva, E. Management of Performance, NBU, 2009, ISBN 978-954-535-528-8

Additional resources:

• Armstrong, M. (2006). A Handbook of HRM Practice. 10th ed. London: Kogan Page.

• The Talent Management Handbook (2004). Creating Organizational Excellence by Identifying, Developing and Promoting your Best People. Edited by Lance A. Berger and Dorothy R. Berger. New York: McGraw Hill


Assessment forms On-going Combined Final exam

Written assignment 50% 50% 50 %

Practical assignment 50% 50% 50%

Additional pre-conditions for forming the final score:

The student can automatically get rid of the continuous assessment tests, if he/she has positive results of the written assignments during the semester and participate in a workshop or fulfill practical tasks (project) during the semester passed through the platform Moodle of NBU.

The evaluation of the students is going through a complex assignment - a written assignment and practical coursework delivered in MOODLE of NBU until the day of the exam in the session. The relative weight of the two components is 50:50.