ELCB804 Управление на знанието
Анотация:
The course aims to provide an understanding of the concepts related to knowledge management and information; to create attitudes to respond to the challenges of managing knowledge and information within an organization to improving business efficiency.
Through this course, students receive:
• Basic knowledge of information technology and knowledge management
• Understanding of the nature, purpose and application of information systems to knowledge management.
• Information about what and how to use of the dynamic IT world to be the best and strong against the competition.
Discussion of:
• Methods and tools to search for relevant information on the Internet.
• Information resources for finding appropriate software systems for solving particular problems.
Have the opportunity to:
• Develop skills in analysis information;
• To reflect facts, to operate with concepts and applied in practical situations learned from this research field;
• apply the knowledge from various fields in order to solve a complex problem for the protection of an overall concept;
• develop the skills to be problematic to draw conclusions and assumptions on a lack of information to offer alternative solutions.
Преподавател(и):
доц. Мария Иванова д-р
Описание на курса:
Компетенции:
1) know:
• How to use and manage information
• The information management process and how it impacts on decision making and organizational performance;
• The concept and importance of managing knowledge and information on the organization;
• The role of knowledge as an asset and their management;
• What are the key processes for managing knowledge necessary for innovation;
• How to develop a framework for creating a culture of knowledge management.
2) be able to:
• Explain the relationship between data, information, knowledge and wisdom;
• Explain the relationship between individual knowledge and organizational knowledge;
• Identify sources of information relevant to your needs;
• To analyze and use modeling techniques to identify knowledge within the organization;
• Evaluate current and potential assets of knowledge within the organization;
• Explain the contribution of knowledge as an asset of the organization;
• Provide an opportunity for knowledge sharing within the organization;
• To recommend improvements in the current framework of the organizations that enable knowledge sharing.
Предварителни изисквания:
Students should have knowledge and/ or skills in:
• English reading/ writing skills
• Computer skills (text-processing, worksheets, Internet and e-mail).
Форми на провеждане:
Редовен
Учебни форми:
Лекция
Език, на който се води курса:
Английски
Теми, които се разглеждат в курса:
- Information and knowledge management – introduction Strategies to manage knowledge and information.
- From data to information to knowledge and learning.
- Processes of decision making and the role of information. Information forms
- Information overload. Good practice for reducing overload
- Processes of communication, interpretation and screening information.
- Information systems. Methodologies for the analysis and design of systems. Software for data processing, production of reports, modeling and communication
- Knowledge management and practice – challenges and critical success factors.
- Identify the quality of knowledge to create competitive advantage. The role and contribution of automated information systems to achieve competitive advantage of organizations.
Литература по темите:
1. Knowledge Management System A Complete Guide - 2020 Edition, Publisher: 5STARCooks (March 28, 2021), ISBN-10 : 0655939393, SBN-13 : 978-0655939399
2. Murray Eugene Jennex (2020). Knowledge Management, Innovation, and Entrepreneurship in a Changing World, (San Diego State University, USA), Premier Reference Source, ISBN13: 9781799823551|ISBN10: 1799823555|EISBN13: 9781799823575|ISBN13 Softcover: 9781799823568
3. Peter Massingham (2019). Knowledge Management. Theory in Practice, SAGE Publications Ltd
4. Tiwana, Amrit (2000). The knowledge management toolkit : Practical techniques for building a knowledge management system, Upper Saddle River : Prentice Hall, ISBN 9780130128539
5. Haag, S., Cummings, M. (2012). Management Information Systems for the Information Age, ISBN-13: 978-0071314640
6. Chaffey, D., White, G., (2010). Business Information Management: Improving Performance Using Information Systems, ISBN-13: 978-0273711797
7. Collinson, C. and Parcell, G. (2007), Learning to Fly: practical knowledge management from leading and learning organisations, Wiley
8. Elias M. Awad, Hassan M. Ghaziri (2004). Knowledge Management, Prentice Hall.
9. Hawruszkiewycz, I. (2010), Knowledge Management: organizing knowledge based enterprises. Basingstoke: Palgrave.
10. Hislop, D. (2009), Knowledge Management in Organizations (2nd ed). Oxford: Oxford University Press
11. Madanmohan Rao (2004), Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions. Butterworth-Heinemann.
12. Senge, P. (1990), The Fifth Discipline: the art and practice of the learning organization. London: Random House.