MHRE414D Knowledge management and information for human capital


The course aims to provide an understanding of the concepts related to knowledge management, human capital and information. Create attitudes to respond to the challenges of managing knowledge and information within an organization to protect the business and improving business efficiency.

Through this course, students receive:

• Basic knowledge of information technology in the field of HRM

• Understanding of the nature, purpose and application of information systems and models for HRMD;

• Information about what and how to use the dynamic world of IT organizations to be the best and strong against the competition.

Discussion of:

• Methods and tools to search for relevant information on the Internet;

• Information resources for finding appropriate software systems for solving particular problems;

• Techniques for analysis and forecast of IT standards and look to the future.

Have the opportunity to:

• Develop skills in analysis, design of the request for tender, implementation and use of appropriate software;

• To reflect facts, to operate with concepts and applied in practical situations learned from this research field;

• apply the knowledge from various fields in order to solve a complex problem for the protection of an overall concept;

• develop the skills to be problematic to draw conclusions and assumptions on a lack of information to offer alternative solutions.

прочети още
Управление и развитие на човешките ресурси (на английски език) - ДО


доц. Мария Иванова  д-р

Описание на курса:


1) know:

• The concept and importance of managing knowledge and information on the organization;

• The role of knowledge as an asset and their management;

• What are the key processes for managing knowledge necessary for innovation;

• How to develop a framework for creating a culture of knowledge management.

2) be able to:

• explain the relationship between data, information, knowledge and wisdom;

• explain the relationship between individual knowledge and organizational knowledge;

• to analyze and use modeling techniques to identify knowledge within the organization;

• evaluate current and potential assets of knowledge within the organization;

• explain the contribution of knowledge as an asset of the organization;

• Provide an opportunity for knowledge sharing within the organization;

• to recommend improvements in the current framework of the organizations that enable knowledge sharing.

Предварителни изисквания:
Students should have knowledge and/ or skills in:

• English reading/ writing skills

• Computer skills (text-processing, worksheets, Internet and e-mail).

Форми на провеждане:

Учебни форми:

Език, на който се води курса:

Теми, които се разглеждат в курса:

  1. Strategies to manage knowledge and information.
  2. Identify the quality of knowledge to create competitive advantage. Contribution of IS / IT to achieve competitive advantage of organizations.
  3. Processes of decision making in organizations and the role of information, risk analysis and sensitivity.
  4. Processes of communication, interpretation and screening information.
  5. Security and data protection. Maintaining employee records and personal data protection.
  6. Understanding of the system: definition of system structure and process, holistic, new qualities. System Specifications: border protection, open, closed, isolated, positive and negative feedback, control model. Analysis of data - objects, features, and relationships; diagrams of systems and data flow; patterns database - management systems records hierarchical networks and associated databases. Organization in terms of information, the need for information on the various functions and activities of the organization.
  7. Methodologies for the analysis and design of systems Software, currently used for data processing, production of reports, modeling and communication.
  8. The role of automated information systems, human resources management Methods for the management of human resources. Factors determining the status of the system and its components. Methods for the analysis of the management of human resources Strategic company goals and strategies for the implementation of HRM Software

Литература по темите:

Ivanova, M. (2008) Resource Book "Information systems in the field of HRM," SM-NBU

Alexander, D., Finch, A., Sutton, D., Taylor, D., (2008) Information Security Management Principles: An ISEB Certificate, BCS

Boddy, D., Boonstra, A., (2008). Managing Information Systems: Strategy and Organisation, Pearson Education Ltd, ISBN 978-0-273-71681-5

Brenan, K. (2009) A Guide to the Business Analysis Body of Knowledge(R) (BABOK(R) Guide), ISBN-13: 978-0981129211

Haag, S., Cummings, M. (2012). Management Information Systems for the Information Age, ISBN-13: 978-0071314640

Chaffey, D., White, G., (2010). Business Information Management: Improving Performance Using Information Systems, ISBN-13: 978-0273711797

Collinson, C. and Parcell, G. (2007), Learning to Fly: practical knowledge management from leading and learning organisations, Wiley

Elias M. Awad, Hassan M. Ghaziri (2004). Knowledge Management, Prentice Hall.

Feather, J. (2008), The Information Society: a study of continuity and change (5th ed.). London: Facet.

Hawruszkiewycz, I. (2010), Knowledge Management: organizing knowledge based enterprises. Basingstoke: Palgrave.

Hislop, D. (2009), Knowledge Management in Organizations (2nd ed). Oxford: Oxford University Press

Madanmohan Rao (2004), Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions. Butterworth-Heinemann.

Senge, P. (1990), The Fifth Discipline: the art and practice of the learning organization. London: Random House.