Lecturers:

Asst. Prof. Sonya Dragova, Ph.D.

Course Description:

Competencies:

After completing the course:

• Students will acquire an understanding of psychological foundation of work and organizational behaviour;

• Students will learn about the principal theories of leadership and how leadership is developed.

• Students will be familiar with the group process at work and with the distinguished characteristics of team work.

• Students will be able to analyze organizations, their formal and informal aspects and processes;

• Students will be able to identify particular organizational problems and to apply knowledge derived from theories and researches for improvement of organizational effectiveness.

Prerequisites:
Prerequisites for students:

• To know the main theoretical models of social psychology, psychology of personality and group dynamics;

• To be acquainted with the psychological research methodology.

Types:
Full-time Programmes

Types of Courses:
Lecture

Language of teaching:
English

Topics:

1. What does it mean “effective leader”?
2. Leadership: approaches and theories.
3. Management and leadership: similarities and differences
4. Influence and power in organizations
5. Communication at workplace: models, types and problems
6. Communication skills development
7. Test 1
8. Conflicts in organization: definitions, types, sources and consequences.
9. Strategies for conflict solving. Conflict management
10. Mobbing at work
11. Teams and teamwork: attributes, roles, types. Group processes
12. Role games: Teamwork
13. Students' presentations
14. Test 2

Bibliography:

• Alessandra, A. J., Hunsaker, P. (1993). Communicating at Work. Simon and Schuster.

• Brannick, M., Levin, E., Morgeson, F. (2007). Job and work analysis: Methods, research, and applications for human resource management. SAGE Publications.

• Cherniss, C., Goleman, D. (2001). The emotionally intelligent workplace: how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations. San Francisco: Jossey-Bass

• Cole, G., A. (1996). Management: Theory and Practice. London.

• Cole, G., A. (1998). Organizational Behavior. London.

• Cooper, C., Locke, E. (2000). Industrial and Organizational Psychology. Linking Theory and Practice. Blackwell Publishing Inc.

• Daniels, K. (2006). Employee relations in an organisational context. London: Chartered Institute of Personnel and Development.

• DuBrin, A. (1999). Applying Psychology. Individual Organizational Effectiveness. (5th ed).

• Gordon, J. R. (1990). A Diagnistic Approach to Organizational Behavior. Prentice-Hall.

• Hofstede, G., Hofstede, G.J. (2005). Cultures and organizations: software of the mind. New York: McGraw-Hill

• Ivancevich, J. M., Matteson, M. T. (1990). Organizational Behavior and Management. Homewood, Boston.

• Muchinsky,P. (1997). Psychology applied to work: an introduction to industrial and organizational psychology. Brooks/Cole Publishing company (fifth edition).

• Newsrom, J., W. K. Davis. (1989). Organizational Behavior. Human Behavior at Work. McGraw Hill.

• Pfeffer, J. (1994). Competitive advantage through people: unleashing the power of the work force. Boston: Harvard Business School Press

• Riggio, R. (1999). Introduction to Industrial and Organizational Psychology. (3rd ed) Prentice Hall.

• Robbins, S. (1990). Organizational Behavior: Concepts, Controversies, and Applications. Prentice-Hall.

• Schultz, D., Schultz. S. (1998). Psychology and work today. (7th ed). Prentice Hall Inc.

• Thompson, L. (ed.). (2003). The social psychology of organizational behavior: key readings. New York: Psychology Press

• Tosi, H., Mero, N., Rizzo, J. (2000). Managing organizational behavior. (4th ed.). Oxford: Blackwell Publishers

• West, M. (2005). The essentials of teamworking: international perspectives. West Sussex: Wiley

Assessment:

test - 50%

presentation - 50%