Преподавател(и):

проф. Кристиян Хаджиев  д-р
доц. Кирил Радев  д-р

Описание на курса:

Компетенции:

Students who have successfully completed the course:

1) know:

• the nature, features, main factors and conditions determining the quality of the product and its competitiveness;

• the main roles of standardization, including of international standardization organizations for quality development;

• the generic characteristics, approaches and basic concepts of quality management;

• the content and technological features of the system approach in the context of strategic quality management;

• the main technological tools for increasing the effectiveness of the approaches and processes used in strategic quality management;

• types of quality management strategies and their features;

• the fundamental approaches, methods and procedures for formulation, selection, development, implementation, control and evaluation of quality management strategies.

2) can:

• to define the nature, features, main factors and conditions determining the quality of the product and its competitiveness;

• to identify the main roles of standardization, including of international standardization organizations for quality development;

• comprehensively analyze and evaluate the generic characteristics, approaches and basic concepts of quality management;

• derive and analyze the content and technological features of the system approach in the context of strategic quality management;

• apply the main technological tools to increase the effectiveness of the approaches and processes used in strategic quality management

• formulate, classify and evaluate quality management strategies according to characteristics;

• to define the basic requirements for managers, for organizational design and resource provision, with a view to the quality implementation of quality management strategies;

• to make decisions on the application of the fundamental approaches, methods and procedures for formulation, selection, development, implementation, control and evaluation of quality management strategies.
Предварителни изисквания:
Students to have knowledge and/or skills:

For the successful perception and study of the subject, students must have acquired knowledge and/or skills in the disciplines:

• Basics of Management;

• Strategic Management;

• Management of the innovation process;

• Production management.

Форми на провеждане:
Дистанционен

Учебни форми:
Лекция

Език, на който се води курса:
Английски

Теми, които се разглеждат в курса:

1. ature and features of production quality management systems. Main factors and conditions determining the quality of production and its competitiveness.
2. Quality management approaches and concepts
3. Main factors and conditions determining the quality of production and its competitiveness
4. Introduction to Qualimetry. Engineering methods for quality management
5. The role of standardization in the development of quality
6. A systematic approach to quality management
7. Principles and rules of the international quality management system developed by ISO
8. Development and documentation of quality systems
9. Certification of quality assurance systems according to ISO
10. Audit of quality management systems

Литература по темите:

Radev, K. (2016). Quality Management, NBU, Sofia

2. Radev, K. (2019). Management of the commercial activity of small and medium-sized companies. Fatum LLC, Sofia

3. Radev, K. (2018). Strategic Management, Electronic textbook, Moodle, NBU, Sofia

4. Radev, K. (2018). Innovation Management, Electronic textbook, Moodle, NBU, Sofia

5. Radev, K. (2018). Business analysis, Electronic textbook, Moodle, NBU, Sofia